Knowledge management is a misnomer

“Knowledge exists to be imparted.”
Ralph Waldo Emerson

Knowledge management is a misnomer. A working definition of “knowledge” is: understanding gained from experience. Most knowledge is tacit, in people’s heads. Consequently, most knowledge cannot be managed. What can be managed are an organization’s knowledge processes. Knowledge processes are embedded throughout the enterprise (e.g., strategic planning, decision making, marketing, hiring personnel). Every person in an enterprise participates in knowledge processes. Knowledge managers help the organization improve the effectiveness of its knowledge processes. Understanding and optimizing Knowledge Management processes gives an organization competitive advantage regardless of its market segment (qouted from KM Advantage homepage).